Claire Bendig
Technical Writer
Experience
March 2022 - Present
Documentation Engineer
Meta
- Technical writer in the augmented reality space managing doc projects across hardware, software, and design
- Prepare internal documentation for AR app developers by working with various framework leads to develop Getting Started guides, API documentation, troubleshooting guides, playground environments, and more
- Manage documentation updates to the various system architecture documentation
- Develop a design system guide to manage the look and feel of AR experiences
- Create the first developer style guide for Meta Reality Labs documentation
March 2021 - March 2022
Technical Writer
Google, Core Data (contract)
• Develop quick start guides, user guides, references to document new products in Core Data.
• Design codelabs to walk software engineers through new tools and APIs.
• Align with Google style guide and update the CSS and web design of doc sites accordingly.
• Update current documentation to boost dochealth scores. Brought a database product’s site from 37% to 90% in a week by updating links, adding page owners, consistent headers, and data freshness.
• All documentation is written in Markdown using Google’s internal documentation tools.
• Provide Google SQL code samples in order to guide users on how to build queries to search a database.
• Interact with new consoles and UI in order to create a set of documents explaining features and potential troubleshooting steps.
June 2020 - March 2021
Technical Writer
Advanced Sterilization Products
- Developed User’s Guides and IFU’s for New Product Development in the Medical Device Industry
- Collaborated with software engineers to correctly place GUI (graphic user interface) screens within documentation
- Updated labeling from Johnson and Johnson Medical Devices to ASP per branding specifications
- Worked collaboratively with engineers and SME’s to accurately capture product information
- Please email for samples of medical device documentation.
January 2020 - June 2020
Technical Writer
Oregon Health Sciences University (OHSU) Information Technology Group
- Migrating over 300 documents to a new CMS (Confluence to Nexus)
- Editing using Style Guides/Standards within web development
- Working with subject matter experts and engineers to develop topic-based authoring
March 2019 - December 2019
Technical Editor
Willamette Cultural Resources
- Formatted reports to align with American Anthropological Association style guide
- Edited content of Archaeological reports and memorandums
- Edited CSS code to redo the design of WordPress website
January 2018 - January 2019
Communications Specialist
City of Hope Hospital
- Collaborated with patient families to educate about the bone marrow transplant process
- Organized presentations, events and documentation to educate about Be The Match
- Previous volunteered for the National Bone Marrow Registry, Be The Match, for five years.
- Conducted interviews and pitched patient stories to networks such as Telemundo and NBC
About Me
My ability to provide accurate work, meet deadlines under pressure and coordinate with multiple people to complete a project has contributed to my successes in technical writing. I have advanced project through critical analysis and developing innovative solutions for technical communication challenges. In conjunction with my proficiencies in InDesign, XML, WordPress, and Grant Writing, I have edited technical archaeological reports, authored website content and worked on User’s Guides, and Information for Use for both digital and print deliverables.
Google, Core Data (contract)
March 2021 - March 2022
Education
March 2019 - March 2020
Master in Science, Technical Writing
Portland State University
- Advanced Technical Writing
- Document Design
- Technology Roadmapping
- Research Methods for Technical Professionals
- DITA, MadCap Flare, XML
- Technical Editing
- Teaching Technical and Professional Writing Practicum
- User Experience (UX) Design
- Grant Writing
September 2014 - May 2017
Bachelor Fine Arts, Creative Writing
Chapman University
- Creative Writing
- Script and Transcript Writing
- Video Production
- Digital Media
- Public Speaking
- Grammar and Usage
- Editing
- Public Speaking
- Social Media Content Managements
technology Skills
Contact
- clairebendig1@gmail.com
- (310)991-2071